Department of Revenue
The Minnesota Department of Revenue (“Revenue”) manages the state’s revenue system and administers state tax laws. Revenue manages over 30 different taxes and collects over $20.5 billion annually.
The website is an important resource to thousands of Minnesota businesses and residents, needing to understand and comply with state tax laws while keeping up with law and policies.
Even though highly trafficked, the Revenue website was in need of a complete overhaul. The design was ineffective and dated, and did not reflect changes to statewide branding. Web pages were not responsive or mobile friendly. Site navigation was confusing, often redundant and too deep for users to find what they needed. The site did not pass accessibility standards, and content was often difficult to understand.
Electric Citizen, partnering alongside a small team from Acquia, was selected to work with Revenue on the planning, design and development of a new, Drupal 8 powered website.